Special: Stay 4 nights and only pay for 3: Valid from Sunday - Thursday from October – March
This special is not available during half terms.
Please note: We do not store credit card details nor do we share customer details with any 3rd parties.
Terms and Conditions
In line with all other accommodation providers, Ellen House has its own policy regarding deposits and cancellation of bookings. Please read our terms and conditions of booking below.
By making your booking, our agreement is a legal contract and your deposit is non-refundable. We require a deposit of the value of the first night’s stay or £40.00 if the stay is for 1 night only to confirm the reservation. This deposit has to reach us within 48 hours of making the booking. The balance is due on departure.
- If you cancel 14 days prior to the commencement date of the booking, 50% of the total cost of the stay will still be due.
- If you cancel less than 7 days before the commencement date of the booking, 80% of the total cost will still be due.
- A no show will incur a cost equal to the balance of the outstanding sum payable.
- If we do succeed in re-letting the booking, you are no longer liable for the balance, or we will refund it to you if you have already paid it, less a £10.00 administration fee.